Our administrative support capabilities help federal agencies maintain efficient daily operations, strengthen workforce capacity, and keep programs organized, responsive, and mission-ready. We provide dependable personnel and scalable support for routine office functions, logistics activities, data management, procurement, and program operations across headquarters, field offices, and distributed work environments.

Our teams integrate quickly into government organizations and established workflows, delivering accurate, professional, and customer-focused support. Whether filling a temporary staffing gap, supporting a high-volume program, or providing long-term embedded personnel, we emphasize responsiveness, confidentiality, quality, and accountability.

Administrative Support Capabilities

• Clerical Services

  • Document preparation, formatting, filing, and records maintenance

  • Calendar, meeting, correspondence, and office coordination

  • Report compilation and general administrative assistance

• Data Entry

  • Accurate entry, validation, and maintenance of program and business data

  • Database, spreadsheet, records, and document-management support

  • Quality checks, reconciliation, and reporting

• Receptionist Services

  • Front-desk operations and visitor assistance

  • Telephone, email, and general inquiry management

  • Visitor access, appointment, and conference-room coordination

• Staff Augmentation

  • Temporary, surge, embedded, and long-term personnel support

  • Rapid recruiting, onboarding, and workforce mobilization

  • Backfill support for vacancies, leave, workload increases, and special projects

• Data Analytics and Visualization

  • Data collection, cleansing, validation, and analysis

  • Dashboard, chart, metric, and performance-report development

  • Trend identification and executive decision-support products

• Process Improvement Analysis

  • Current-state workflow assessments and gap analysis

  • Business-process mapping, standardization, and optimization

  • Development of procedures, performance measures, and improvement recommendations

• Procurement Support Services

  • Requisition and purchase-request preparation

  • Market research, documentation, and procurement tracking

  • Vendor coordination, invoice support, and acquisition-file maintenance

• Program Management Operations

  • Schedule, task, risk, issue, and deliverable tracking

  • Meeting coordination, status reporting, and action-item management

  • Budget, resource, records, and performance-management support

By combining reliable administrative personnel with analytical and program-support expertise, we help federal customers reduce administrative burdens, improve information quality, strengthen operational visibility, and keep mission-critical programs moving forward.

Our records management capabilities help federal agencies organize, protect, retrieve, retain, and dispose of information in accordance with legal, regulatory, operational, and mission requirements. We provide comprehensive support for both physical and electronic records, helping customers improve accessibility, reduce storage burdens, strengthen compliance, and maintain defensible records throughout the information lifecycle.

Our teams support records inventory, classification, digitization, retention scheduling, file maintenance, mail operations, disposition, and secure destruction. We work within agency policies and federal records requirements to ensure information is managed consistently, protected appropriately, and available when needed for operations, audits, litigation, Freedom of Information Act requests, and historical preservation.

Core Capabilities

• Compaction and Destruction

  • File consolidation, boxing, relocation, and storage-space optimization

  • Identification of records eligible for disposition

  • Secure shredding, pulping, degaussing, and certified destruction coordination

  • Chain-of-custody documentation and destruction certificates

  • Controlled disposition of sensitive and personally identifiable information

• Electronic Records Management

  • Electronic file organization, indexing, classification, and metadata management

  • Digitization, scanning, optical character recognition, and quality control

  • Records migration, conversion, and repository support

  • Access controls, version management, search, and retrieval

  • Retention-rule implementation and automated disposition workflows

• Mail Management

  • Incoming and outgoing mail processing

  • Sorting, routing, tracking, and internal distribution

  • Certified, registered, accountable, and express-mail support

  • Package receiving, preparation, and shipping coordination

  • Mailroom operations, reporting, and customer-service support

• NARA Compliance

  • Records schedules and disposition-authority support

  • Federal records lifecycle and file-plan development

  • Transfer preparation for permanent and temporary records

  • Records-management assessments, audits, and compliance reviews

  • Policy, procedure, training, and corrective-action support

• Physical File Inventory

  • File-room, records-center, and office inventory assessments

  • Box, folder, series, location, and barcode tracking

  • Records reconciliation and missing-file research

  • Shelf mapping, labeling, and database maintenance

  • Identification of inactive, duplicate, permanent, and eligible-for-disposal records

• Physical Records Management

  • File creation, maintenance, circulation, retrieval, and re-filing

  • Central file-room and records-center operations

  • Classification, indexing, labeling, and storage

  • Reference-request and charge-out tracking

  • Records transfer, archiving, disposition, and preservation support

By combining trained records personnel, disciplined quality controls, and a strong understanding of federal information-governance requirements, we help agencies reduce risk, improve records accessibility, support audit and legal readiness, and maintain trustworthy information throughout its lifecycle.

Our role player capabilities help federal agencies create realistic, immersive, and mission-relevant training environments that prepare personnel to perform effectively under complex operational conditions. We provide trained role players, scenario-development expertise, exercise support, and simulated materials for military, law enforcement, emergency management, diplomatic, intelligence, medical, and civilian agency training programs.

Our teams support the complete exercise lifecycle, from doctrine review and scenario design through casting, site setup, live execution, evaluation, and after-action reporting. Role players are selected, trained, and managed to portray realistic individuals, organizations, cultures, and operational situations while maintaining safety, consistency, and alignment with established learning objectives.

Core Capabilities

• Doctrine Development

  • Review and development of operational concepts, tactics, techniques, and procedures

  • Integration of agency doctrine into training scenarios and performance standards

  • Exercise plans, standard operating procedures, and training-support materials

• Field Simulation Exercises

  • Realistic training support for field, urban, installation, and austere environments

  • Full-mission profiles, situational exercises, and multiagency scenarios

  • Opposition forces, civilian populations, victims, witnesses, officials, and partner-force portrayals

• Mobile Training Teams

  • Rapid deployment of instructors, controllers, evaluators, and role players

  • Domestic and OCONUS training support

  • Scalable teams for installation-based, regional, and remote-site exercises

• Operations Center and Field Setup

  • Training-site preparation and exercise-area configuration

  • Operations center, command post, checkpoint, village, office, and incident-site setup

  • Communications, equipment, props, signage, and logistical coordination

• Practical Exercises

  • Scenario-based and hands-on training activities

  • Decision-making, interviewing, negotiation, medical response, security, and operational exercises

  • Performance observation, feedback, remediation, and after-action review support

• Role Player Casting

  • Recruiting, screening, casting, scheduling, and management

  • Selection based on scenario, language, cultural, demographic, and technical requirements

  • Role-specific scripts, rehearsals, safety briefings, and performance direction

• Simulated Documentation

  • Realistic identification documents, records, reports, manifests, correspondence, and case materials

  • Simulated intelligence, medical, financial, travel, and operational documents

  • Scenario injects and digital or physical evidence designed to support training objectives

By combining realistic portrayals, disciplined exercise management, operational expertise, and detailed scenario support, we help federal customers create demanding training experiences that strengthen judgment, communication, coordination, technical proficiency, and mission readiness.

Our human resources capabilities help federal agencies build, support, and sustain a capable, resilient, and mission-ready workforce. We provide integrated HR services across the personnel lifecycle, combining workforce administration, policy expertise, employee development, prevention and wellness programming, and data-driven workforce analysis.

Our teams work alongside agency leadership, human capital offices, supervisors, program managers, and employees to improve workforce effectiveness, strengthen compliance, and support positive employee outcomes. Services can be delivered as embedded staff support, project-based assistance, enterprise program management, or surge capacity for high-priority initiatives.

Core Capabilities

• Personnel Lifecycle Support

  • Workforce planning, recruitment, and staffing support

  • Position management and classification assistance

  • Onboarding, orientation, and employee integration

  • Performance management and employee-development support

  • Benefits, leave, personnel-action, and records administration

  • Retention, succession planning, offboarding, and transition support

• Policy Analysis and Development

  • Review and interpretation of federal HR policies and requirements

  • Development of policies, procedures, guidance, and standard operating procedures

  • Compliance assessments and gap analysis

  • Policy implementation, communications, and change-management support

  • Labor and employee-relations program assistance

• Prevention and Wellness

  • Workforce wellness, resilience, and early-intervention programs

  • Employee education, awareness campaigns, and resource coordination

  • Referral pathways and confidential support-program administration

  • Program evaluation, utilization tracking, and outcome reporting

• Alcohol and Substance Abuse Counseling Support

  • Prevention education and awareness programming

  • Assessment, referral, case coordination, and follow-up support

  • Supervisor consultation and employee-assistance coordination

  • Return-to-duty and continuing-care program support

  • Confidential records administration and compliance assistance

• Suicide Prevention

  • Prevention strategy and program-development support

  • Awareness, gatekeeper, and intervention training

  • Risk-identification protocols and referral-resource coordination

  • Postvention planning and organizational response support

  • Program monitoring, evaluation, and continuous improvement

• Training

  • Supervisor, manager, and workforce-development instruction

  • HR policy, compliance, conduct, and employee-relations training

  • Prevention, wellness, resilience, and workplace-safety education

  • Instructor-led, virtual, and blended-learning delivery

  • Curriculum, job aid, and learning-management support

• Workforce Analytics

  • Workforce demographic, staffing, retention, and turnover analysis

  • Vacancy, hiring, attrition, and time-to-fill reporting

  • Skills-gap and workforce-capacity assessments

  • Dashboards, scorecards, forecasting, and trend analysis

  • Data quality, reporting automation, and executive decision support

By combining experienced human capital professionals, disciplined program management, and actionable workforce intelligence, we help federal customers strengthen employee support, improve organizational performance, reduce workforce risk, and sustain the talent required for mission success.

Our airfield operations capabilities help federal agencies and military aviation organizations sustain safe, efficient, and mission-ready flight operations. We provide integrated support across aerospace ground equipment manufacturing, aviation maintenance, airfield dispatch, airspace coordination, fuel operations, and transient aircraft services.

Our teams support the full operational lifecycle—from equipment design, prototyping, production, and logistics through maintenance, dispatch, fueling, launch, recovery, and aircraft servicing. We deliver scalable solutions for active-duty installations, training ranges, depot environments, expeditionary locations, and other high-tempo aviation missions, with a strong emphasis on safety, technical quality, accountability, and continuity of operations.

Aerospace Ground Equipment Manufacturing

• Additive Manufacturing

  • Rapid production of prototypes, replacement components, fixtures, and specialized parts

  • Reduced lead times for low-volume and hard-to-source requirements

• Alternate Source Approval and Continuous Improvement

  • Technical-data review and alternate-source qualification support

  • Product improvement, obsolescence mitigation, and performance optimization

  • Manufacturing-process evaluation and quality enhancement

• Peculiar and Common Support Equipment

  • Design, build, integration, and testing of mission-specific and common support equipment

  • Development of equipment for aircraft maintenance, servicing, handling, and testing

  • Compliance with technical, safety, and performance requirements

• Integrated Logistics

  • Maintenance planning, technical data, training, provisioning, and lifecycle support

  • Configuration, reliability, maintainability, and supportability analysis

  • Equipment fielding and sustainment planning

• Prototype Development

  • Concept development, engineering, fabrication, and functional testing

  • Rapid iteration and production-readiness support

  • User evaluation and design refinement

• Remanufacturing and Repair

  • Restoration of aging, damaged, or obsolete equipment

  • Component replacement, refurbishment, testing, and return to service

  • Service-life extension and cost-effective capability recovery

• Reverse Engineering

  • Component measurement, material analysis, digital modeling, and technical-data development

  • Reproduction of unavailable or obsolete parts and assemblies

  • Design validation and manufacturing documentation

• Supply Support

  • Parts sourcing, inventory control, kitting, warehousing, and distribution

  • Obsolescence management and critical-spares planning

  • Government property and equipment accountability

• Tooling Design

  • Design and fabrication of jigs, fixtures, gauges, test equipment, and production tooling

  • Custom tooling for manufacturing, assembly, maintenance, and inspection

• Transportation Services

  • Equipment pickup, delivery, relocation, and fielding support

  • Shipment preparation, documentation, and carrier coordination

  • Movement of oversized, sensitive, and mission-critical assets

Aviation Maintenance

• AGE Repair and Service

  • Inspection, servicing, repair, overhaul, and operational testing

  • Preventive and corrective maintenance for powered and non-powered equipment

  • Technical-order compliance and maintenance documentation

• Electrical and Pneumatic Diagnostics

  • Troubleshooting of electrical, electronic, pneumatic, hydraulic, and control systems

  • Fault isolation, component testing, repair, and replacement

  • Functional checks and return-to-service validation

• Maintenance Inspection

  • Equipment condition assessments and technical inspections

  • Quality assurance, safety verification, and discrepancy documentation

  • Corrective-action tracking and readiness reporting

• Specialty Maintenance Sections

  • Operation and maintenance of battery, paint, fabrication, assembly, and welding sections

  • Corrosion control, structural repair, metalwork, refinishing, and component fabrication

  • Tool, material, environmental, and safety compliance

• Scheduled and Unscheduled Maintenance

  • Time-based and condition-based inspections

  • Emergency repair, breakdown response, and mission recovery

  • Maintenance scheduling, work-order management, and performance tracking

Airfield Operations

Airfield Dispatch

• Coordinate short-term vehicle lease and rental programs

• Administer airfield vehicle dispatch and licensing programs

• Manage vehicle schedules, availability, and assignment

• Track and report vehicle utilization, mileage, status, and maintenance needs

• Maintain dispatch records and support operator qualification requirements

Airspace Monitoring

• Schedule and monitor active flight operations within special-use airspace

• Coordinate visual flight rules routes and restricted airspace activities

• Maintain situational awareness of airspace status, closures, and conflicts

• Support range scheduling, flight notifications, and interagency coordination

• Record and report airspace activity and operational changes

Fuel Operations

• Fuel accounting, administration, and records management

• Coordinate fuel requirements, deliveries, and operational schedules

• Receive, inspect, sample, store, distribute, and issue aviation fuel

• Perform aircraft fueling and defueling operations

• Monitor inventory, storage levels, quality, and consumption

• Prepare requisitions, reports, reconciliations, and transaction records

• Maintain fuel equipment, facilities, and documentation

• Support environmental, fire-safety, spill-response, and quality requirements

Transient Alert

• Maintain aircraft arrival, departure, parking, and servicing logs

• Conduct aircraft de-icing and weather-related servicing

• Coordinate emergency response and aircraft recovery activities

• Perform foreign-object-debris inspections and control measures

• Provide follow-me services and aircraft marshalling

• Support aircraft launch, recovery, and turnaround operations

• Load and unload aircraft, cargo, baggage, and equipment

• Operate aerospace ground equipment and support vehicles

• Develop and manage aircraft parking plans

• Coordinate servicing requirements for transient and distinguished-visitor aircraft

By combining engineering, manufacturing, maintenance, logistics, and airfield operations expertise, we help federal aviation customers improve equipment availability, support safe flight operations, reduce downtime, and sustain the personnel, vehicles, fuel, and ground-support capabilities required for mission success.

Our mailroom support capabilities help federal agencies securely receive, process, track, distribute, and dispatch official correspondence, packages, and mission-critical materials. We provide dependable mail and courier operations for government offices, secure facilities, military installations, headquarters environments, and geographically dispersed organizations.

Our personnel follow established agency procedures, security requirements, chain-of-custody protocols, and accountability controls when handling classified, sensitive, controlled, and routine materials. Services can be scaled to support daily operations, high-volume processing, surge requirements, and multi-site distribution networks.

Core Capabilities

• Classified and Unclassified Documentation and Materials Handling

  • Secure receipt, logging, routing, storage, and transfer

  • Chain-of-custody documentation and accountable-material controls

  • Handling of sensitive, controlled, personally identifiable, and proprietary information

  • Coordination with security, records, and authorized recipient personnel

• Courier Services

  • Scheduled and on-demand pickup and delivery

  • Local, regional, interoffice, and installation-wide routes

  • Secure transport of accountable and time-sensitive materials

  • Delivery verification, signature capture, and route documentation

• Incoming and Outgoing Mail

  • Receipt, date-stamping, logging, and processing

  • Postage preparation, metering, labeling, and dispatch

  • Certified, registered, priority, express, and accountable-mail services

  • Carrier coordination and shipment-status tracking

• Mail Screening

  • Visual inspection and established security-screening procedures

  • Identification and isolation of suspicious, damaged, or improperly addressed items

  • Escalation and emergency-response coordination

  • Documentation of screening activities and incidents

• Mail Sorting and Distribution

  • Sorting by organization, office, recipient, classification, and priority

  • Internal routing and scheduled delivery runs

  • Misrouted, undeliverable, and returned-mail resolution

  • Mail tracking, volume reporting, and performance monitoring

  • Virtual mail

• Packaging and Shipping

  • Selection of appropriate packaging and protective materials

  • Packing, labeling, documentation, and shipment preparation

  • Domestic and international carrier coordination

  • Tracking, delivery confirmation, returns, and claims assistance

  • Support for fragile, high-value, oversized, and sensitive shipments

By combining trained personnel, disciplined security practices, responsive customer service, and accurate tracking processes, we help federal customers protect sensitive information, maintain reliable communications, and ensure materials reach authorized recipients safely and on time.

Our physical security capabilities help federal agencies protect personnel, facilities, information, infrastructure, and mission-essential assets across fixed installations, public-facing environments, maritime facilities, ports, and special events. We provide scalable armed and unarmed security solutions supported by disciplined operating procedures, trained personnel, risk-based planning, and responsive program management.

Our teams integrate with government security offices, law enforcement, emergency management personnel, facility leadership, and local authorities to maintain secure operations while supporting efficient access for employees, visitors, contractors, and authorized guests. Services can be tailored for continuous operations, temporary assignments, elevated threat conditions, surge requirements, and domestic or OCONUS missions.

Core Capabilities

• Escort Services

  • Escort of visitors, contractors, maintenance personnel, and delivery teams

  • Secure movement through controlled, restricted, and sensitive areas

  • Documentation, accountability, and coordination with facility security personnel

  • Support for distinguished visitors, delegations, and sensitive movements

• Event Screening and Security

  • Security planning for conferences, ceremonies, meetings, and public events

  • Personnel, credential, bag, and vehicle screening

  • Access-point management, crowd control, and restricted-area protection

  • VIP, speaker, attendee, and emergency-response coordination

• Installation and Facility Access Control

  • Entry-point, gate, lobby, and controlled-area operations

  • Credential, identification, badge, and authorization verification

  • Vehicle inspections and access-list management

  • Alarm response, incident reporting, and security-log maintenance

• Maritime Security

  • Protection of vessels, waterfront facilities, terminals, and restricted maritime areas

  • Waterside and landside access-control support

  • Cargo, crew, visitor, and contractor screening

  • Coordination with port authorities, law enforcement, and emergency responders

• Armed and Unarmed Physical Security

  • Armed and unarmed security officers

  • Fixed-post, patrol, roving, and rapid-response services

  • Facility, perimeter, asset, and personnel protection

  • Emergency response, incident containment, and notification support

  • Shift supervision, post inspections, and performance oversight

• Port Operations

  • Gate, terminal, warehouse, pier, and staging-area security

  • Vehicle, driver, cargo, and documentation verification

  • Traffic control and secure movement coordination

  • Support for vessel arrival, departure, loading, and unloading activities

• Risk Assessments

  • Physical security surveys and vulnerability assessments

  • Threat, hazard, and consequence analysis

  • Review of access controls, barriers, lighting, surveillance, and procedures

  • Development of mitigation plans, post orders, and corrective actions

• Training

  • Security officer and supervisor training

  • Access control, screening, patrol, and incident-response instruction

  • Use-of-force, de-escalation, emergency procedures, and report writing

  • Scenario-based exercises, drills, and refresher training

• Visitor Center Operations and Requests

  • Visitor registration, verification, badging, and appointment coordination

  • Processing of access requests, sponsorships, and approved visitor lists

  • Escort coordination and visitor accountability

  • Customer service, records maintenance, and daily activity reporting

By combining qualified security personnel, disciplined access-control procedures, effective training, and strong operational oversight, we help federal customers reduce risk, protect critical assets, maintain orderly access, and sustain secure mission operations across diverse environments.

Our facilities operations and maintenance capabilities help federal agencies maintain safe, efficient, reliable, and mission-ready buildings, infrastructure, and support environments. We provide integrated services across the complete facility lifecycle, combining technical maintenance, custodial support, energy management, logistics, safety oversight, and responsive repair services under a coordinated program-management approach.

Our teams support administrative buildings, military installations, laboratories, warehouses, healthcare facilities, industrial sites, and other mission-critical locations. Through condition assessments, preventive maintenance, skilled trades, performance monitoring, and rapid service response, we help customers reduce downtime, extend asset life, control operating costs, and maintain compliance with applicable codes, standards, and agency requirements.

Core Capabilities

• Assessment and Estimating Services

  • Facility condition assessments and site inspections

  • Scope development, cost estimating, and lifecycle planning

  • Repair-versus-replacement analysis and project prioritization

  • Technical reports, schedules, and budget-support documentation

• Building Automation Systems

  • BAS monitoring, programming, troubleshooting, and optimization

  • Integration of HVAC, lighting, energy, alarm, and control systems

  • Sensor, controller, and network maintenance

  • Performance trending and remote system monitoring

• Carpentry

  • Interior and exterior carpentry repairs

  • Doors, frames, cabinetry, partitions, ceilings, and finish work

  • Space alterations and minor facility modifications

  • Custom fabrication and installation support

• Commercial and Industrial Refrigeration

  • Inspection, maintenance, diagnostics, and repair

  • Refrigeration equipment, controls, compressors, and piping support

  • Temperature monitoring and emergency response

  • Preventive maintenance and refrigerant-management support

• Custodial and Janitorial Services

  • Routine and specialized cleaning services

  • Restroom, common-area, office, and high-traffic-area maintenance

  • Floor care, sanitation, waste removal, and consumable replenishment

  • Quality inspections and infection-control support

• Electrical, Lighting, and Controls

  • Electrical system inspection, maintenance, and repair

  • Panels, circuits, fixtures, switches, controls, and emergency power support

  • Interior, exterior, security, and specialty lighting services

  • Lighting upgrades and control-system optimization

• Energy Management

  • Utility consumption monitoring and performance analysis

  • Energy audits and conservation-measure development

  • Equipment scheduling, controls optimization, and demand management

  • Sustainability, efficiency, and cost-reduction initiatives

• Environmental and Safety Specialists

  • Facility safety inspections and hazard assessments

  • Environmental compliance and workplace-safety support

  • Indoor air quality, hazardous-material, and waste-management coordination

  • Corrective-action tracking, training, and regulatory documentation

• Fire and Life-Safety Systems

  • Inspection, testing, maintenance, and repair coordination

  • Fire alarms, suppression systems, emergency lighting, and notification systems

  • Deficiency tracking and code-compliance support

  • Emergency planning, drills, and life-safety documentation

• Groundskeeping and Snow Removal

  • Landscaping, mowing, pruning, irrigation, and vegetation management

  • Parking lot, roadway, sidewalk, and exterior-area maintenance

  • Snow plowing, deicing, and winter-weather response

  • Storm cleanup, debris removal, and seasonal services

• Integrated Logistics Support

  • Maintenance planning, supply support, and technical documentation

  • Parts, tools, equipment, and material coordination

  • Asset, configuration, inventory, and warranty management

  • Transportation, fielding, and lifecycle sustainment support

• Mechanical Systems Maintenance

  • HVAC, plumbing, pumps, motors, boilers, and related equipment support

  • Diagnostics, repair, adjustment, and component replacement

  • Scheduled servicing and emergency-response maintenance

  • System performance and reliability monitoring

• Preventive Maintenance

  • Scheduled inspections and recurring maintenance services

  • Computerized maintenance management system and work-order support

  • Equipment history, condition, and performance tracking

  • Failure prevention and asset-life extension

• Relamping

  • Interior and exterior lamp and fixture replacement

  • LED conversion and lighting-modernization support

  • Ballast, driver, control, and occupancy-sensor replacement

  • Lift-supported and high-access lighting services

• Warehousing

  • Receiving, storage, inventory control, and distribution

  • Maintenance parts, materials, tools, and equipment management

  • Shipping, packaging, kitting, and delivery coordination

  • Government property accountability and asset tracking

By combining skilled trades, disciplined maintenance programs, responsive customer service, and strong quality oversight, we help federal customers preserve critical infrastructure, improve facility performance, reduce operational risk, and sustain dependable environments for mission execution.